Resident Services & Rental Agent

Full-time, Kelowna, BC

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Who are we?

Domus Inc. is a leader in providing innovative real estate investment and management solutions. Having over 14 years of experience, our areas of expertise include student housing, residential, condominiums, development consulting, and asset stabilization. Our portfolio of over 1000 units across Canada includes providing exceptional customer service to over 4000 residents.

We are a love-to-have-fun team that craves growth. With the majority of our residents being students, we specialize in giving them the best off-campus living experience possible! We know that the 4 years of higher learning is one of life’s most memorable experiences and we support our residents as they transition from year to year. Innovation is our jam; we welcome change and new ways of doing things.

Work Environment

We are currently looking for a Leasing Consultant to rent out our premier new student community in Oshawa, Ontario.

Our site staff are backed by an ambitious team of go-getters with a passion for enhancing the customer experience at the Domus headquarters in Waterloo, ON. We want you to love where you work. Everyone at our site offices & Domus HQ helps each other out. All positions include making people’s day at the front desk.

This is the perfect opportunity for someone looking to kick-start their career in a sales position with endless opportunities to grow.

Job description

You will be part of the front-line team that greets and helps customers at the VEDA front desks. You will be helping current and future residents with their daily inquiries and assisting the management team in providing exceptional customer service to our residents. As part of our onsite staff at our luxury brand, you will offer excellent customer service and information to ensure all residents have a thorough understanding and a catered experience. You will work closely with our headquarters at Domus to ensure we over-deliver on every promise though the entire customer journey.

At certain times of the year, you will also be selling the VEDA brand to eager, potential renters. You will also be guiding students (and parents) through available floor plans/suites using onsite and virtual tours, assisting with any inquiries about the lease process and our building information. You will confidently know our product and approach each lead with a desire to turn prospects into residents.

Main Responsibilities

  • Create, plan & attend community events for our residents
  • Attend on-campus booths/events advertising the VEDA brand
  • Help coordinate once-per-term inspections of resident suites
  • Answer phone and email inquiries about available suites
  • Answer phone and email inquiries about maintenance requests/resident services
  • Conduct suite showings & building tours with prospective residents & their parents
  • Coordinate deposit collection and communicate with the leasing admin team to facilitate proper lease set-up and collection
  • And more, contact us for more information

Want to join our team? Apply today

Please email your cover letter & resume (PDF format only) to Please include Job Title and location  in the subject line.  Or you may fill out our application form here.

Domus Inc. is an equal opportunity employer.  Accommodations are available on request for candidates taking part in all aspects of the selection process.  Please reach out to us if needed.